 Sick Visits: We keep appointments open for urgent, same day visits. The urgency of the appointment will be determined by phone triage. Urgent visits will be scheduled the same day, whenever possible, based on triage of your child's condition. Non-urgent (follow-up chronic illness) will be scheduled within 2 days or as deemed appropriate by Dr. F. Groden M.D. Well Child Visits: Well visits can usually be scheduled within 10 to 14 days. Please call our office to schedule your child's well visits in advance. We provide reminder calls the day before your child's appointment. Your child will be seen by his or her primary care clinician for well visits. Telephone Calls: All telephone calls will be answered by a staff member during office hours. Urgent call will be answered within an hour by a staff member. Non-urgent calls and advice will be returned by the end of the business day, whenever possible. After Hours: You can call the office at 508-961-2403 and you will be directed to the answering service. If our office is not available you will be directed to which physician is on call. You will receive a phone call within the hour. Appointments will be scheduled in the off hours as deemed appropriate by Dr. Groden or the on call physician. If you have an emergency that needs immediate attention and cannot wait for a call back, please head directly to an Emergency Room closest to you. Specialist Visits/Referrals: Our office can assist you in finding specialists. Whenever possible, visits with multiple physicians and or diagnosis tests will be coordinated in one trip. If you have insurance which requires a referral, please call us in advance and provide the specialist's name, contact information and date of your child's appointment. Prescription Refills: Prescriptions should be called in during regular office hours. Please allow 24 hours notice for all refills when possible. IN CASE OF EMERGENCY
- Is not breathing or turning blue. - Has sudden unconsciousness or cannot be awakened. - Is having a seizure (convulsing). - Has severe unstoppable bleeding. Got to the emergency room when your child has... - Severe breathing difficulty. - Multiple or serious injuries, including fractures (broken bones). - Severe allergic reaction Call Poison Control at 1-800-682-9211 If you believe your child
may have eaten a poison or other toxic substance, you should
first call the Poison Control Center at Call Horizon Pediatrics
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Our Pediatricians are board certified by American
Academy of Pediatrics: Brian F. Groden M.D. & Ruth Prophete
M.D.
Horizon Pediatrics, Inc. |
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