Sick Visits: We keep appointments open for urgent,
same day visits. The urgency of the appointment will
be determined by phone triage. Urgent visits will be
scheduled the same day, whenever possible, based on triage
of your child's condition. Non-urgent (follow-up chronic
illness) will be scheduled within 2 days or as deemed
appropriate by Dr. F. Groden M.D.
Well Child Visits:
Well visits can usually be scheduled within 10 to 14 days.
Please call our office to schedule your child's well visits
in advance. We provide reminder calls the day before
your child's appointment. Your child will be seen by
his or her primary care clinician for well visits.
Telephone Calls: All telephone calls will be
answered by a staff member during office hours. Urgent
call will be answered within an hour by a staff member.
Non-urgent calls and advice will be returned by the end of
the business day, whenever possible.
After Hours: You can call the office at
508-961-2403 and you will be directed to the answering
service. If our office is not available you will be
directed to which physician is on call. You will receive a
phone call within the hour. Appointments will be
scheduled in the off hours as deemed appropriate by Dr.
Groden or the on call physician. If you have an
emergency that needs immediate attention and cannot wait for
a call back, please head directly to an Emergency Room
closest to you.
Specialist Visits/Referrals: Our office can assist
you in finding specialists. Whenever possible, visits with
multiple physicians and or diagnosis tests will be
coordinated in one trip. If you have insurance which
requires a referral, please call us in advance and provide
the specialist's name, contact information and date of your
Prescription Refills: Prescriptions should be
called in during regular office hours. Please allow 24
hours notice for all refills when possible.
IN CASE OF EMERGENCY
- Is not breathing or turning blue.
- Has sudden unconsciousness or cannot be awakened.
- Is having a seizure (convulsing).
- Has severe unstoppable bleeding.
Got to the emergency room when your child has...
- Severe breathing difficulty.
- Multiple or serious injuries, including fractures
- Severe allergic reaction
(swollen lips swollen tongue, difficulty breathing)
Control at 1-800-682-9211
If you believe your child
may have eaten a poison or other toxic substance, you should
first call the Poison Control Center at
Call Horizon Pediatrics
If you're not sure whether your child's condition is
life threaten, please call our office to help determine
whether emergency treatment is needed.